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PARTNER SHIPPING
Products identified as Partner products are shipped directly by our suppliers. They are subject to their own shipping fees and their own minimum order requirements.
These conditions are separate from those for Oréra products and will apply at checkout.
FORMULATION AND PRESENTATION
We have recently rebranded, so you may receive products labeled LA SULTANA. Please note that the product formulations have not changed. To reduce waste, we have kept products bearing LA SULTANA labels. Thank you for your understanding during this transition!
Our products are handmade in very small batches and filled by hand, without machinery. Depending on the texture, the surface may show slight spatula marks, a sign of authentic, non-industrial craftsmanship.
To keep our prices affordable, containers may vary slightly depending on our suppliers. However, the product inside, its quality, and the stated quantity always remain the same.
Our products are labeled on matte paper made from recycled fibers. Slight ink wear over time is normal.
As part of our eco-friendly approach, we prioritize minimal packaging and avoid unnecessary boxes and accessories when they are not needed.